Stop Losing Revenue Only Because You Responded Too Late

We build AI-powered solutions For Singapore businesses to turn every WhatsApp message into bookings and revenue.

You've Heard All About AI.

You probably just aren’t certain how it can be applied effectively to your business. Most business owners in Singapore have tried ChatGPT once or twice. Maybe it wrote a decent email. Maybe it felt like a waste of time.

You know automation could help.

Collection of 3D icons related to scheduling, social media, messaging, and travel, including a calendar, clock, question marks, and social media logos.

You're just not sure how, or whether it'll actually work for a business like yours. And honestly? You probably just don't have the capacity to figure it out yourself.

Either way, you're stuck with the same challenges:

  • WhatsApp messages go unanswered when you're busy with customers, and by the time you reply, they've moved on

  • Customers ask the same questions over and over. Pricing, availability, booking details, eating valuable hours from your day

  • Manual appointment scheduling means endless back-and-forth messages trying to find a time that works

  • Follow-ups fall through the cracks because you're already drowning in day-to-day operations

  • You lose track of conversations across WhatsApp, Instagram DMs, Facebook messages, and phone calls

A small robot with a white and gray body, blue glowing eyes, and a rounded head, sitting in a white box-shaped enclosure. Next to the robot is a speech bubble with the word "Hello!" in glowing letters.

The Solution

Your Personalised AI Customer Agent

A Virtual Team Member Who Never Sleeps, Trained On Your Business

How It Actually Works :

Think of your AI customer agent as your best employee, the one who knows your services inside and out, never takes a day off, and responds to every inquiry within seconds.

Instead of hiring and training someone, you get an AI agent for a fraction of the cost that handles unlimited conversations across every platform simultaneously.

Trained Specifically On Your Business

This isn't a generic chatbot that gives robotic, unhelpful answers.

A small robot with glowing eyes standing inside a tray, surrounded by office and workflow-related items, including folders labeled SOPs, a document titled Business Workflows, another labeled Documentation, and small gears.

Your AI agent is custom-trained on:

  • Your complete service menu with pricing

  • Your availability and booking policies

  • Your most frequently asked questions

  • Your brand voice and communication style

  • Your special offers and promotions

  • Industry-specific knowledge for your business type

    When a customer asks "How much for a full grooming?" or "Do you have slots this Saturday?"

    your AI agent responds with your business’s accurate information, not generic answers.

Real Intelligence, Not Scripted Responses

This isn't a basic chatbot with rigid "if this, then that" rules.

Your AI agent uses natural language understanding to comprehend what customers actually mean, not just match keywords.

A small robot toy with a white and gray body, blue eyes, and a friendly wave. It is inside a white container with holographic speech bubbles saying, 'Analyzing data...', 'Understanding context...', 'Processing knowledge...', and 'Generating insights...'.

Examples:

  • Customer says: "I need my dog groomed ASAP" → AI understands urgency, checks earliest available slot

  • Customer says: "Do you do the thing where you paint the nails?" → AI recognizes they're asking about gel manicure

  • Customer says: "My aircon not cold leh" → AI understands Singlish, recognizes aircon servicing inquiry

  • The AI adapts to how real customers communicate, casual, specific to Singapore, sometimes vague and still provides helpful, accurate responses.

What Your Customers Experience :

Text conversation on a smartphone screen about brake pad replacement appointment scheduling, displayed on a WhatsApp chat background.

This entire conversation happened while you were asleep. By the time you wake up, you have a confirmed booking.

Omnichannel: One Inbox, Every Platform

Your customers don't just message you on WhatsApp. They reach out on Instagram DMs, Facebook Messenger, your website chat, and sometimes SMS.

Without a unified system, you're juggling multiple apps, missing messages, and losing track of conversations.

With Growth Foundry's Omnichannel system:

✅ Every conversation from every platform flows into one unified inbox

✅ Your AI agent responds instantly across WhatsApp, Instagram, Facebook, and web chat simultaneously

✅ Full conversation history visible in one place, no matter where the customer contacted you

✅ Seamless handoff to your team when a human touch is needed (AI notifies you, passes context, you take over in the same thread)

✅ No messages fall through the cracks, everything is tracked and logged

A robot with a friendly face sits at a customer service desk with a computer, surrounded by icons representing communication and support. There is a sign above that reads '24/7 Customer Service' and a speech bubble that says 'How can I help you?'.

The 24/7 Strategic Advantage

Before AI:

Inquiry at 10pm → You see it at 9am next day → Customer already booked with competitor

With AI:

Inquiry at 10pm → AI responds in seconds → Customer books immediately → You wake up to confirmed appointment

The reality:

Most service businesses lose 30-40% of potential bookings simply because they can't respond outside business hours. Your competitors are offline at the same time you are.

Whoever responds first wins.

With your AI agent running 24/7, you’ll have the competitive edge.

Illustration of a woman in business attire interacting with a robotic companion inside a virtual environment with holographic icons.

You Stay In Control

You can:

  • Review all AI conversations at any time

  • Adjust the AI's training and responses

  • Set rules for when to escalate to humans

  • Modify the tone and style

  • Update pricing and availability instantly

  • Monitor performance and response quality

AI handles automatically:

  • Pricing and service questions

  • Availability checks

  • Booking confirmations

  • FAQs about your services

  • Appointment reminders

  • Rebooking prompts

Small robot with glowing blue eyes inside a white container, speech bubble says 'Hey I think you need to see this!'

Your AI agent is smart, but it knows its limits.

When AI Hands Off to Humans :

AI escalates to your team:

  • Complex technical questions beyond its training

  • Complaints or service issues

  • Special requests requiring judgment

  • VIP customers (if you've set that rule)

  • Any time a customer asks to speak to a human

When escalation happens, the AI notifies you instantly, passes along the full conversation context, and you seamlessly continue the chat in the same thread. The customer doesn't feel handed off to a robot, they feel like your team is incredibly responsive.

The AI doesn't run your business. It handles the repetitive, time-consuming inquiries so you can focus on delivering excellent service and handling the complex conversations that truly need your expertise.

We don't just set up tools. We orchestrate proven enterprise platforms, the same systems used by global companies and customize them specifically for service businesses in Singapore. Your entire system is built, tested, and handed to you ready to run. With full documentation, tutorials, and ongoing support.

3D digital illustration of a calendar and clock icons with speech bubbles displaying appointment details. The scene includes multiple orange and beige icons, representing scheduled, booked, and confirmed appointments, with dates and times such as January 5 at 2:30 PM and December 15 at 10:00 AM.

You don't need to understand the technology. You just need to watch more bookings come in.

The Bottom Line

An AI customer agent running 24/7 across all your messaging channels isn't a luxury. For service businesses in Singapore competing in WhatsApp-first markets, it's the difference between growth and losing ground.

A small robot with glowing eyes holding a stylus and a tablet with booking options, with a speech bubble saying "Appointment Booked!", surrounded by a clock, calendar, and tray in a minimalist style.

While your competitors are

offline or too busy to respond :

Your AI agent is capturing bookings, answering questions, building your reputation for being the most responsive business in your industry. 

The Growth Foundry Team

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Illustration of a man with glasses in a business suit, smiling against a white background.

Nicholas

Jay

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Anson